eCommerce Operations Executive -ERP Implementation
於2021-12-08 瀏覽次數 42

Play a key role in implementing and utilising advanced ERP platform to improve eCommerce efficiency

The Club by HKT

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  • Senior Talent Acquisition Lead

What we do

The Club is more than just HKT’s customer loyalty program and digital business, it’s your direct line to fun, excitement and fabulous rewards. You can join for free, even if you’re not a HKT customer.

As a member, you’ll enjoy exclusive deals and earn Clubpoints on The Club’s shopping, travel, and CSR services, along with spending on designated HKT affiliates and our numerous merchant partners. Use your Clubpoints to redeem awesome rewards or to offset your spending on various The Club services.

Why we do

To deepen customer engagement, HKT's customers from CSL, 1010, Netvigator, and Now TV can earn 1 Clubpoint for every $10 spent on their monthly service bills. Club members can also earn Clubpoints from our many partners such as Citibank, Apple, Esso etc.

How we do

With our mission to create a frictionless digital ecosystem for all Hong Kong citizens, we are also investing heavily in several integrated ecommerce platforms that allow our members to earn and use their Clubpoints to settle their purchases:

Club Shopping is an online shopping platform that carries over 2,000 brands with priority access to the latest handsets and gadgets. The platform focuses on deeper partnerships with brands offering premium products.

Club Travel is an online travel agency that enables members to use their Clubpoints to settle their flight and hotel bookings while also earning Clubpoints on their cash spending at the same time.

Club Insurance offers tailored insurance products ranging from gadget & appliance, health, and travel categories to our members, in partnership and underwritten by FWD and Bolttech.

As a new team member

-A ride on an exponentially growing business. We’re having more than 2X in both traffic and Gross Merchandise Value YoY
-Opportunity to tap into one of the largest user bases in Hong Kong of a single product. Making a small change can impact daily lives of many.
-Exposure to a vast array of verticals. You won’t be confined to one industry in one company but multiple. Our existing portfolio includes e-commerce, insurance, financial services and travel
-Staff’s exclusive offers to the Club. Examples are priority access to exclusive offers and tier upgrade
-A fun and open team culture. We have team celebrations every month and cross-team events regularly to celebrate small milestones.
-Opportunity to work with senior leaders from top tier consulting firms, start-ups, tech firms and banks. Get ready for intellectual conversation.
-A dynamic and fast-paced yet financially stable environment. We are part of the HKT group.
-Easy access to the voice of customers via the insight community - the Club Pioneer. We are customer-centric, so we secure channels of getting user feedback timely.

-Support eCommerce portal from developing stage to efficiency improvement, including Merchant management, Sourcing, Operation activities
-Develop and maintain new functionality in ERP platform
-Collaborate with Logistic team, internal and external IT application development teams in project management, requirements study and testing according to established procedures
-Ensure consistent communication to all stakeholders across all levels on project status, issues and risks impeding success
-Manage daily internal system usage and merchant training
-Prepare regular merchandising & stock reports for management review
-Assist administrative duties & any ad-hoc projects as required

-Diploma or University graduates, preferably in E-commerce online, merchandising & sales operation
-Hands-on experience in ERP/retail/online/sales system setup & merchant integration project experience preferable
-Logical thinking, passionate, positive and self-motivated
-Organized and detail-minded
-Proficiency in MS Excel and PPT is a plus
-Immediate availability would be a definite bonus

The Club by HKT
  • 32/F PCCW Tower, Taikoo Place, Quarry Bay
  • Play a key role in implementing and utilising advanced ERP platform to improve eCommerce efficiency
    The Club by HKT