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Restaurant Receptionist
全職
於2021-12-08 瀏覽次數 26

餐廳接待員 - 普慶餐廳

Eaton HK

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  • Vanessa
    其他

What we do

We prioritize impact through a holistic lens that is grounded in building community and nurturing the arts. We undertake this mission with humility, compassion, integrity, and accountability. We have come a long way, and we have further to go. We continually self-examine and reflect on how our path aligns with our mission and values, seeking out constructive opportunities for growth within our organization so that we cultivate transformative change both within our doors and in our surrounding communities, ecosystems, and world.

Why we do

Eaton Workshop is a mission-driven global hospitality company dedicated to shaping a better world based on values of inclusivity and equity, providing a platform that holds space for belonging, expression, and collective change.

How we do

This foundational mission guides all Eaton enterprises: Hotel, House, Wellness, Culture, Media, and Impact. Diverging from the typical industry model that prioritizes profit without regard for people and planet, Eaton Workshop sees hospitality as a conduit to catalyzing broader social transformation by building physical and digital spaces for kindred spirits to collaborate, commune, and create change.

As a new team member

相關職責
根據酒店標準協助管理餐廳接待員團隊
負責監督接待員團隊,以確保服務質素達致最高的客人滿意度
為團隊成員提供培訓,准確執行酒店標準和相關服務守則
執行接待員的相關職責,包括接待客人、處理電話查詢和管理客人預訂
提供高質素的專業服務以滿足客戶的期望
處理其他被分配之臨時職務

JOB RESPONSIBLITIES
Assist on managing all aspects of the reception to functions in accordance with hotel standards
Supervise the reception team to ensure professional services are provided and achieve highest level of guest satisfaction
Coach the team to ensure brand standards and sequence of service components are executed with precision
Responsible for full set of receptionist duties including greeting guests, handling telephone enquiries, and managing customer bookings
Maintain high standards and professional services in meeting customers' expectations
Assist in other ad hoc projects as assigned

相關經驗及資歷要求
中五程度或以上,具酒店管理文憑或證書者優先
至少1年款待業相關經驗
熱衷於餐飲業發展
以客為本,個性和態度正面、積極
良好的中英文讀寫能力,另具備良好的普通話對話能力更佳

KNOWLEDGE & EXPERTISE
Form 5 or above, holder of Diploma or Certificate in Hotel Management is preferred
Minimum 1 years related experience.
Keen to develop a career in Food & Beverage industry
Customer oriented, energetic with helpful and outgoing personality
Good command in English and Cantonese, good in Mandarin would be an advantage

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公司詳情
Eaton HK

餐廳接待員 - 普慶餐廳
Eaton HK